Thing 2

I do believe that Library 2.0 is all about customer service and finding ways to connect users with the resources they need.

I don't want to add work and/or services in the library because they are cool but because they further our mission.

I was intrigued by the comment that we may not need to collect for "just in case", but that we acquire material as users need it. Until everything is really available on demand, I don't know how we balance that with the user need for instant gratification. I think it may come, but we aren't there yet.

Thing 1

I haven't done much on blogs on the past, though I have had good intentions. Now is the time to just figure it out!